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Product · Operations

One platform your team actually uses

Every case, transaction, and project lives in a matter that holds its documents, tasks, people, and results together. Nothing sits in a separate folder, a personal drive, or an email thread. Open a matter and the whole picture is there, for everyone who should see it and no one who should not.

01Matters
§ 01Operations

One place for the whole engagement

Every document, task, contact, calendar event, and AI output for a piece of work lives in its Matter, so nothing gets lost in a separate folder and everyone on the team works from the same picture. It is the system of record the rest of PONS runs on.

  • Documents, tasks, and people in one file
  • Everyone sees the same current version
  • Fine-grained access on every matter
§ 02 - Matter intelligenceOperations

Open a matter and PONS reads it for you

The moment you open a matter, PONS reads its context, the documents, the parties, the type of work, and surfaces the laws and regulations most relevant to it, suggests a first set of tasks, and can produce a starting draft. It is not a search box you fill in; it works from what is already there.

  • Relevant law surfaced automatically
  • A first set of suggested tasks
  • A starting draft before you type
Matter · Acme acquisition142 docs · 3 parties · M&A · EU law
Read the matter and its context
Reviewed 142 documents against the playbook
Extracted parties, terms, and key dates
Drafted the first-pass diligence memo
Ready for your reviewYou make the call
§ 03 - Set up your wayOperations

Solo practice to multi-office firm

Configure your structure, departments, and access defaults once. PONS supports solo practitioners, firms, in-house teams, and multi-entity organisations from the same setup, so you start with what you need and add structure as the team grows.

  • A boutique set up in an afternoon
  • Departments and consolidated reporting for firms
  • External access for clients and counsel, controlled
02Analytics
§ 04Operations

The firm, in numbers

A managing partner reviews monthly activity across the whole firm, matters opened, time recorded, billings raised, from a single view. A department head sees workload by team member and identifies who has capacity before assigning a new matter.

  • Organisation, team, and per-user views
  • Matters, time, billing, and AI usage
  • No spreadsheets to compile by hand
§ 05 - Return on investmentOperations

See the return, not just the activity

Managing partners see what the platform gives back, hours saved, matters moved, and where PONS is doing the heavy lifting, drawn straight from the work itself. Like everything in PONS, the numbers come from the work, so reporting is a view you open, not a data-entry chore.

  • Firm-wide and per-user reporting
  • Hours saved and ROI, from the work itself
  • The numbers come from PONS, not a spreadsheet
This quarter · firm-wide
1,240Hours saved
86Matters moved
4.3kDocs reviewed
Drawn from the work already in PONS
03Documents
§ 06Operations

One encrypted home for every file

Upload, draft, or import documents and PONS keeps them organized into folders within the matters they belong to, encrypted at rest and in transit. No separate file share, no emailed attachments to track down.

  • Import from Google Drive and OneDrive
  • Folders inside every matter
  • Encrypted at rest, in transit, and at field level
§ 07 - Access & recoveryOperations

Controlled, audited, recoverable

Access is controlled at the folder and file level and every action is logged. Deleted files go to a recycle bin with a retention period you set, so an accidental delete is a two-minute fix, not a lost afternoon.

  • Folder and file-level permissions
  • Every action in the audit trail
  • Restore anything from the recycle bin
04Tasks
§ 08Operations

Assign it, attach it, track it

Assign pre-trial prep or approval steps directly inside the matter. Each task links to the right document, carries a deadline, and can be discussed in comments without an email chain. Bulk operations let you manage long lists without clicking one by one.

  • Deadlines, files, and comments per task
  • Assigned inside the matter, not over email
  • Bulk operations across long lists
§ 09 - One calendarOperations

Deadlines where you already look

Matter-linked deadlines, task due dates, and appointments come together in one calendar that syncs with the tools you already use, Outlook, Google Calendar, or any iCal feed. Deadline visibility comes from the work itself, so you never duplicate entries into a separate diary.

  • Matter deadlines and hearings together
  • Syncs with Outlook, Google, or any iCal feed
  • No duplicate entries to maintain
This week · one calendar
TueFiling deadline · Acmedeadline
WedHearing · Dispute 114hearing
ThuReview due · NDA batchtask
Syncs withOutlookGoogleiCal
05People
§ 10Operations

Your whole team, one live document

Review an AI redline together, work through a due-diligence table on a call, or edit a draft side by side. Everyone in the matter sees the final state in real time, everyone can update, and presence shows who is where, so no one overwrites anyone.

  • Live co-editing with visible presence
  • In-line comments you can resolve
  • No emailed Word files, no version confusion
§ 11 - Beyond the firmOperations

External collaboration, controlled

Contacts is opening up so clients, counterparties, and outside counsel can be brought into specific matters and resources directly, with the same fine-grained access control as internal users. For legal teams, it replaces the email thread as the default channel for working with outside parties.

  • Clients and counsel in specific matters
  • The same fine-grained access control
  • A full audit trail, preserved
Acme acquisition
YYou · PONSFull access
CClient · AcmeThis matter onlyExternal
CCounsel · IndiaDocuments, commentExternal
Every action in the audit trail
06Organization
§ 12Operations

Control who sees what

Set up teams for your practices, assign roles that define what each person can see and do, and give outside collaborators access to a single matter without exposing anything else. Access can be layered per resource, at individual, team, department, or organisation level.

  • Roles and permissions at every level
  • Layered access on any single resource
  • Time-limited access for outside counsel
§ 13 - Trust by designOperations

Every action, on the record

Every action in PONS is recorded in an encrypted, timestamped audit log, what happened, who did it, and exactly when. Deleted records go to a recycle bin, so accidents are recoverable and regulators get a complete, timestamped record.

  • A timestamped audit trail, per entity
  • Recovery on every record
  • SOC 2, ISO 27001, and GDPR, hosted in your region
Audit trailLive · encrypted
AKGranted client access · Acmescoped to matter10:21:50
SMDeleted NDA_04.pdfmoved to recycle binRecoverable10:15:38
JRViewed NDA_mutual.pdfip 203.0.1110:09:05
DMEdited engagement letterversion 710:02:44
AIReviewed 142 documentsagainst playbook09:44:17
SMOpened matter · Acmeentity #a1f409:41:02
Recoverable from the recycle binSOC 2 · ISO 27001 · GDPR
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One platform yourteam actually uses